Line care

Your partner in production — from spare parts to complete line optimisation.

Augmented reality support

Keeping your business running 24/7!

24/7 remote support via augmented reality

To ensure maximum equipment efficiency and avoid unnecessary downtime, we are ready to assist you remotely.

Our AR/HoloLens 2 technology provides you quick access to our trained experts with effective troubleshooting in less time. 24 hours a day, 365 days a year.

  • Swift response time
  • Constant availability
  • Expert guidance
  • Continuous system monitoring

Line care concept

Produce

Exceptional productivity
Unwavering efficiency

Connect

Instant remote access
Constant availability
Data driven

 

Optimise

Customer support
Efficiency services
Maintenance services
Training and guidance

Line care

"Let us take responsibility"

Our line care philosophy

Based on trust and collaboration.
Reliable. Available. Persistent. Intelligent.

Let the customers do the talking

Line care — the intelligent way

"Jorgensen is setting new standards when it comes to digital customer support. The augmented reality technology is not only useful in the design phase but Jorgensen's online support is also very useful if we have an unplanned stop in the line."
Ruud Jenniskens, Project Leader at Danone

Customer service second to none!

"Customer service second to none! I'm really impressed and very thankful for the prompt response and action. Throughout the years I have repeatedly experienced Jorgensen's excellent support and dedicated staff. And Jorgensen's agile responsiveness once again confirms that we have chosen the right equipment partner."
Bo Boesen, Technical Manager at Cocio (Arla Foods)

Solutions

After sales service
  • Spare parts
  • Maintenance
  • Optimisation
  • Training
After sales service
Training services
  • Reduce downtime
  • Increase productivity
  • Safe operation
  • Extend equipment lifetime
Training services

Live support

  • Expertise at hand 24/7
  • Safeguard production consistency
  • Online remote assistance
  • Augmented reality guidance
Live support

Spare parts

  • Maximise uptime
  • One-stop shop
  • Original spare parts
  • Reliable spare part supply
Spare parts solutions

Maintenance

  • Optimise efficiency
  • Avoid unscheduled downtime
  • Extend equipment lifetime
  • Tailormade maintenance
Maintenance

Line optimisation

  • Improved efficiency
  • Increased productivity
  • Constant operation
  • Process know-how
Line optimisation
  • Spare parts
  • Maintenance
  • Optimisation
  • Training
  • Reduce downtime
  • Increase productivity
  • Safe operation
  • Extend equipment lifetime
  • Expertise at hand 24/7
  • Safeguard production consistency
  • Online remote assistance
  • Augmented reality guidance
  • Maximise uptime
  • One-stop shop
  • Original spare parts
  • Reliable spare part supply
  • Optimise efficiency
  • Avoid unscheduled downtime
  • Extend equipment lifetime
  • Tailormade maintenance
Part of XANO Group
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